We understand the frustration with the current wait times for Pre-Order stars. Due to Production being handmade with love and kindness in Bali. Our production wait time can be 6-9 weeks long

Order Processing

• Once received from Bail, our shipping processing will take 2-5 business days.

Domestic Delivery

• $9.15 – Flat-rate shipping via USPS (Large Padded Envelope)
• Shipped domestically from our Flow base in Glendale, Arizona.
• Please allow 2-5 business day for domestic shipping. Delivery Varies based on your location and current delivery speeds. ONCE IN USPS HANDS WE HAVE NO CONTROL.
• You will be sent tracking information via email or sms message once the FlowStar is on the way.

Mexico & Canada

• Sent via USPS from Arizona
• Delivery rates and costs calculated at checkout
• Delivery to Mexico will require a passport photo 

Australia, Fiji, & New Zealand

• Shipped from our Flow base in Bali
• International orders are sent with TNT courier and is trackable with a delivery code which will be sent to your email once order is processed
• Please allow 5-10 business days for shipping time 
• You may be required to pay additional import duty fees. Unfortunately, this is out of our control so please check with custom officials in your own country before placing an order.

Europe 

• Shipped from our Flow base in Bali
• International orders are sent with TNT courier and is trackable with a delivery code which will be sent to your email once order is processed
• Please allow 5-10 business days for shipping time 
• You may be required to pay additional import duty fees. Unfortunately, this is out of our control so please check with custom officials in your own country before placing an order.

India

• Shipped from our Flow base in Bali
• International orders are sent with TNT courier and is trackable with a delivery code which will be sent to your email once order is processed
• Please allow 5-10 business days for shipping time
• You may be required to pay additional import duty fees. Unfortunately, this is out of our control so please check with custom officials in your own country before placing an order.